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Social Media Sites Facebook and Instagram Reconnect after Global Blackout

BlogSocial Media Sites Facebook and Instagram Reconnect after Global Blackout

After over half a million customers reported extensive problems earlier in the day, many of whom claimed they were booted off of the social media sites and were unable to get back in, Meta says its Facebook and Instagram services have been restored.

The website DownDetector, which tracks internet service disruptions, claimed on Tuesday that as of roughly 10:30 a.m. ET, it has received over 500,000 reports of issues from American Facebook users and over 70,000 reports of issues with Instagram. According to DownDetector, the most commonly reported issues were related to logging into the Facebook app and troubles with the Instagram app.

A Meta spokesman stated in a statement on Tuesday, “Earlier today, a technical issue caused people to have difficulty accessing some of our services.” “We resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.”

According to DownDetector, Facebook users from all over the world—from Egypt to Oklahoma—reported being unable to access the service. Several social media users were banned from the service and couldn’t get back in with their passwords, so they expressed concern that their accounts had been hijacked.

According to NetBlocks, a worldwide internet monitor, on X earlier Tuesday, “Meta platforms including Facebook, Instagram, Messenger, and Threads are currently experiencing outages related to login sessions in multiple countries; incident not related to country-level internet disruptions or filtering.”

As per 9to5Mac, the virtual reality headsets from Meta Quest have also been checked out. Meta also owns WhatsApp, which seems unaffected.

Isik Mater, director of research at NetBlocks, described the problem as a “major outage incident” on X during the service disruption. “[E]ven the company’s official status page is currently showing status ‘Unknown’ across the board.”

The U.S. Cybersecurity and Infrastructure Security Agency is “not aware of any specific election nexus nor any specific malicious cyberactivity nexus to the outage,” a senior official with the agency informed reporters on Tuesday.

The disruption occurred just before the deadline of Thursday, which is when big tech businesses have to comply with the new Digital Markets Act of the European Union. Meta is implementing steps to comply, such as enabling users to keep their Instagram and Facebook accounts separate, preventing the combination of personal data used to target users with online adverts. It’s unclear if the downtime has anything to do with any legal compliance measures Meta may be taking.

Facebook has more than 2 billion daily active users worldwide, according to Meta.

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